Documentation & Support

Get help with Jetstream2

Have a question or need assistance with your Jetstream2 resources? Our support team can be reached at help@jetstream-cloud.org. Please be sure to include your name, ACCESS ID and project code (if applicable), a description of your issue, and any other relevant information that might be useful.

Office Hours

If you'd like to discuss an issue or idea directly with the Jetstream2 support team, consider dropping in to office hours! These are held on Tuesdays from 2-3PM ET (dates subject to change for holidays, trainings, or other events).

Join Jetstream2 Office Hours on Zoom

Note: You'll need to be signed in to personal, educational, or professional Zoom account to access the meeting. When you join the meeting, you'll be placed in the waiting room until the host admits you.

Documentation

Whether you are a new or seasoned user, the Jetstream2 documentation site can help you make the most of the cloud system—consider it your user guide.

Here are a few helpful topics to begin with:

Need additional assistance?

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