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Jetstream2 GPU Maintenance Policy

Thursday, May 15, 2025

Effective June 2025, Jetstream2 GPU resources will be implementing a regular monthly maintenance window to ensure the optimal performance and reliability of our GPU resources. This maintenance window is necessary to perform routine updates, patches, and hardware checks to guarantee the highest level of service quality for our users.

Maintenance Window Details
Starting June 2025, the monthly maintenance window will be the first Tuesday of every month from 7:00 AM to 7:00 PM Eastern Time (ET).

During this time, our GPU resources may be unavailable or experience intermittent disruptions as our team performs the necessary maintenance tasks. GPU instances may be stopped/started during these maintenance periods. Jetstream2 maintains a system status and announcement site at help@jetstream-cloud.org. Please visit the site for detailed system status information and planned maintenance announcements.

Our Committment
Jetstream2 is committed to delivering the highest level of service quality and reliability. We will provide advanced notice of these maintenance periods and will make every effort to minimize the downtime within, and outside of, these scheduled periods. The implementation of this monthly maintenance window is a crucial step in ensuring the continued performance and availability of our GPU resources..

Read the full Jetstream2 GPU Maintenance policy

If you have any questions or concerns regarding this policy, please contact the Jetstream2 Support team at help@jetstream-cloud.org.

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Acknowledgements

This material is based upon work supported by the National Science Foundation under Grant 2005506. Any opinions, findings, and conclusions or recommendations expressed in this material are those of the author(s) and do not necessarily reflect the views of the National Science Foundation.

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